Privacy Policy

Last updated: June 2026

This Privacy Policy describes how Stacker Platforms ("we," "our," "us") collects, uses, and shares information when you use our software-as-a-service platform, mobile application, and website (collectively, the "Service").

1. Information We Collect

Account Information: Name, email address, phone number, company name, billing address, and payment information when you create an account or subscribe to a paid plan.

Business Data: Information you upload or create in the platform — customer records, vendor records, invoices, dispatches, service records, quotes, leads, and related operational data. This data belongs to you.

Usage Data: How you interact with the Service — pages visited, features used, clicks, session duration, IP address, browser type, device type, and operating system.

Cookies: We use cookies and similar tracking technologies for session management, security, and analytics.

2. How We Use Information

• Provide and improve the Service
• Process billing and subscription management
• Send transactional emails (password resets, invoice receipts, system notifications)
• Provide customer support
• Detect and prevent fraud, abuse, or security incidents
• Comply with legal obligations
• Send marketing communications (you can opt out anytime)

3. Data Sharing

We do not sell your data. We share data only with:

• Service providers who help us operate (hosting, email delivery, payment processing) — bound by data processing agreements
• Law enforcement when legally required (subpoena, court order)
• Business successors if Stacker Platforms is acquired or merged

4. Data Security

We use industry-standard security practices including encryption in transit (TLS 1.2+) and at rest (AES-256), nightly backups, role-based access controls, and SOC 2-aligned infrastructure.

5. Data Retention

We retain your business data as long as your account is active. After cancellation, data is retained for 90 days for restore purposes, then permanently deleted unless legal obligations require longer retention.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data (subject to legal/contractual obligations)
• Export your data in a portable format (CSV / JSON)
• Opt out of marketing communications

To exercise these rights, email [ADD YOUR PRIVACY EMAIL].

7. International Users

Stacker Platforms is operated from the United States. By using the Service, you consent to the transfer and processing of your data in the United States.

8. Children's Privacy

The Service is not intended for users under 13. We do not knowingly collect data from children.

9. Third-Party Services

The Service integrates with third-party providers including Stripe (payments), SendGrid (email), Cloudflare (DNS/CDN), and Render (hosting). Their privacy policies apply to the data they process.

10. Changes to This Policy

We may update this Privacy Policy. We will notify you of material changes by email or in-app notice at least 30 days before the change takes effect.

11. Contact

For questions about this Privacy Policy, contact us at:

Stacker Platforms
Email: [ADD YOUR PRIVACY EMAIL]